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Who We Are

About NBDHHS / SSMNB

New Brunswick Deaf and Hard of Hearing Services / Services aux Sourds et Malentendants du Nouveau-Brunswick Inc. (NBDHHS/SSMNB) was formed in January 2018.

2018

Year formed

75+

Years of combined experience

600+

Clients and families served

4

Offices across New Brunswick

Our Mission

The agency's goal is to enable Deaf, Hard of Hearing and Deafened people to live independent, productive lives, with full access to the services and opportunities available to the hearing population.

Our Vision

To foster self-sufficiency through transitional and early intervention services, bridging the gap between the hearing and Hard of Hearing / Deaf world.

Our History

In January 2018, a new era began with the formation of NBDHHS/SSMNB through the amalgamation of Saint John Deaf and Hard of Hearing Services Inc. (founded 1979) and South East Deaf and Hard of Hearing Services Inc. (founded 1985).

With the ever-growing needs of the Deaf, Deafened and Hard of Hearing people of New Brunswick, it was felt that the best way to augment and standardize awareness, advocacy, programs and services within the province was to amalgamate and become one voice.

We integrated 75 years of cumulative shared experience offering support, advocacy, direct and indirect client services, interpreter services, assistive technology, employment support services, social development, community development, literacy, life skills training, Language Classes, Baby/Toddler Sign Language Classes, Parenting Programs for parents of Deaf children, and Deaf Culture Awareness.

Strategic Focus

Our strategic plan focuses on Deaf and Hard of Hearing Seniors and youth; culturally and linguistically appropriate mental health services for Deaf and Hard of Hearing individuals; and building a greater capacity of Deaf and Hard of Hearing professionals to deliver transitional services at all aspects of life.

What We Offer

We have offices in Saint John, Fredericton and Moncton. We offer services in both official languages as well as American Sign Language (ASL) and langue des signes Québécoise (LSQ).

  • Interpreter services (ASL and LSQ)
  • Assistive technology
  • Employment support services
  • Advocacy and outreach
  • Social and community development
  • Literacy and life skills training
  • ASL and LSQ language classes
  • Baby/Toddler Sign Language classes
  • Parenting programs for parents of Deaf children
  • Deaf Culture Awareness programs
  • Mental health services (culturally appropriate)

Our Locations

Our Offices

NBDHHS serves Deaf and hard of hearing individuals and their families across New Brunswick from four office locations.

Head Office

Saint John

324 Duke Street West

Saint John, NB E2M 1V2

(506) 633-0599

info@nbdhhs.com

Get Directions

Moncton Office

Moncton

11 Leslie Street

Moncton, NB E1C 6M3

(506) 633-0599

info@nbdhhs.com

Get Directions
Fredericton office exterior

Fredericton Office

Fredericton

557 St Mary's Street

Fredericton, NB E3A 8H4

(506) 633-0599

info@nbdhhs.com

Get Directions
Edmundston office exterior

Edmundston Office

Edmundston

Centre Maillet, 12 ave Ben-Martin

Saint-Basile, NB E7C 1E4

(506) 633-0599

info@nbdhhs.com

Get Directions

Governance

Board of Directors

2025–2026 Board of Directors

The Board of Directors of New Brunswick Deaf and Hard of Hearing Services (NBDHHS) provides leadership, governance, and strategic oversight to support the organization's mission and services across New Brunswick.

Andrew Brown

President

Irving MacDonald

Vice President

Shannon Mabey

Treasurer

Julie Audette

Secretary

Erin Oliver

ASLI-NB Liaison

Paul Bourque

Director

Rik Hall

Director

Who We Are

Meet Our Team

Dedicated professionals committed to serving the Deaf and hard of hearing community across New Brunswick.

Professional portrait of Ginnie Black, COI

Ginnie Black, COI

Executive Director

Watch in ASL

Ginnie Black, COI

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Ginnie Black, COI

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Professional portrait of Leigh McNulty, MSc

Leigh McNulty, MSc

Program Manager

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Leigh McNulty, MSc

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Professional portrait of Eunice Penpillo, PCP

Eunice Penpillo, PCP

Bookkeeper

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Eunice Penpillo, PCP

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Eunice Penpillo, PCP

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Professional portrait of Sarah Mackenzie

Sarah Mackenzie

Employment Counsellor — Moncton & Human Resources

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Sarah Mackenzie

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Sarah Mackenzie

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Professional portrait of Jeff Martin

Jeff Martin

Employment Counsellor — Fredericton

Professional portrait of Elaine Carbonneau

Elaine Carbonneau

Career and Employment Facilitator (French)

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Elaine Carbonneau

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Elaine Carbonneau

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Professional portrait of Gilbert Jade "Jadd" Ahictin, MBA

Gilbert Jade "Jadd" Ahictin, MBA

Career and Employment Facilitator (English)

Watch in ASL

Gilbert Jade "Jadd" Ahictin, MBA

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Gilbert Jade "Jadd" Ahictin, MBA

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Professional portrait of Tara Hebert

Tara Hebert

Community Outreach Worker — Saint John

Watch in ASL

Tara Hebert

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Professional portrait of Chris-tina Montgomery

Chris-tina Montgomery

Community Outreach Worker — Fredericton

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Chris-tina Montgomery

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Professional portrait of Andres Loaiza

Andres Loaiza

Community Outreach Worker — Moncton